Contact us
THE LOYAL.E EXPERIENCE
Whether it is for a special occasion or just because!
If you have any questions whatsoever about the
universe of Loyal.e, we’re always happy to help.
CALL US
You can reach us directly by phone, Monday to Saturday, 10 am to 7 pm CET (Paris time), on +33 7 49 55 00 79.
CHAT ON WHATSAPP
Chat with us on WhatsApp, Monday to Saturday, 10 am to 7 pm CET (Paris time), on +33 7 49 55 00 79.
LIVE CHAT
Click on the chat icon below to start an instant conversation with one of our advisors.
SEND US AN EMAIL
A Loyal.e advisor will answer all your inquiries by email at contact@loyaleparis.com.
FAQ
Consult our frequently asked questions.
Visit the boutique
We welcome you Monday to Saturday, from 11 a.m. to 7 p.m., with no appointment necessary. We invite you to visit us and try on our creations. Let’s meet!
MEET OUR JEWELRY EXPERTS
A unique fine jewelry experience, built for you.
In our Parisian boutique, or through a virtual appointment, our jewelry experts are here to help you find the perfect Loyal.e creation, design your engagement ring, or choose a special gift.
We are pleased to welcome you in our universe and help you find the perfect match for any (or no) occasion!
A LIFETIME OF SERVICE
We wish to offer an exceptional experience to assist you in all your jewelry aspirations.
FREE SHIPPING & RETURNS
We offer free secure shipping around the world. Returns within the EU are offered.
RESPONSIBLE MATERIALS
We work exclusively with certified 18k recycled gold and climate-neutral lab grown diamonds.
BLOCKCHAIN CERTIFICATE
Each Loyal.e jewel is delivered with its unique blockchain certificate of authenticity, for complete traceability.
THE ART OF GIFTING
Your jewels are beautifully wrapped in the iconic sustainable Loyal.e box.
FOREVER SPARKLE. FOREVER CARE.
When you commit to a Loyal.e diamond, we commit as well to provide continuous care to your jewels with cleaning, care and repair.
PERSONALISATION
Let's make your dreams come true.
Choose your diamond, add an engraving, design your jewel. Personalise your Loyal.e creation and make it your own!
BOOK AN APPOINTMENT
VIRTUALLY OR IN OUR PARISIAN BOUTIQUE
Whether you would like to try on our jewelry, find out more about our bespoke service, or have any questions whatsoever about the universe of LOYAL.E, our team would be delighted to assist you!
